Shipping policy

At Aeris Couver, we are committed to delivering your orders promptly and securely. Below, you’ll find details about our shipping procedures and policies to ensure a seamless experience.

Shipping Locations

We ship worldwide. No matter where you are, we’ll make sure your watch reaches you.

Processing Time

• Orders are typically processed within 1-2 business days of receiving payment.
• You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Times

• UK Orders: 7-10 business days.
• International Orders: 10-20 business days, though this may vary depending on the destination country and customs processing times.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable duties or taxes for international orders are the responsibility of the buyer.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email. Use this number to monitor your delivery status.

Customs and Import Duties

For international orders, customs regulations vary by country. Buyers are responsible for any customs duties, taxes, or fees that may apply. Aeris Couver is not responsible for delays caused by customs.

Delays and Issues

While we strive for timely delivery, unforeseen circumstances such as customs delays, weather conditions, or carrier disruptions may affect shipping times. We appreciate your understanding and patience in such cases.

Contact Us

For questions or concerns regarding shipping, please contact us at aeriscouver@gmail.com. We’re here to help!